Privacy Policy

🤝 Our Promise

At FUSIC, we believe your personal data belongs to you — period. We collect only what's needed to deliver your orders and make your shopping experience better. We never sell your data to third parties. Ever.

📋 What We Collect

• Account Info: Name, phone number, email address — to create your account and send order updates.
• Delivery Address: Your shipping address — so we can deliver your goodies to the right place.
• Payment Info: Card/UPI details are processed by Razorpay (our payment partner) and never stored on our servers.
• Browsing Data: Pages visited, products viewed — to show you relevant recommendations (you can opt out anytime).
• Device Info: Browser type, OS, screen size — to optimize your experience across devices.

🛡️ How We Use Your Data

• Processing and delivering your orders
• Sending order updates via SMS, WhatsApp, and email
• Personalizing your shopping experience
• Sending promotional offers (only if you opt in!)
• Improving our website and products
• Preventing fraud and unauthorized transactions

🍪 Cookies

We use cookies to remember your preferences (like language selection and cart items), analyze traffic, and improve performance. You can disable cookies in your browser settings — but some features may not work perfectly without them.

🤚 Your Rights

• Access: Request a copy of all data we hold about you
• Delete: Ask us to permanently delete your account and data
• Opt-out: Unsubscribe from marketing emails/SMS anytime
• Correct: Update or fix any incorrect personal information

To exercise any of these rights, email us at privacy@fusic.store or WhatsApp us. We'll respond within 48 hours.

👶 Children's Privacy

FUSIC is intended for users aged 13 and above. We do not knowingly collect data from children under 13. If you believe we have collected data from a minor, please contact us immediately at privacy@fusic.store.